Trails Edge Cabins — Privacy Policy & SMS Terms
Last Updated: 11.10.25
Website: https://trailsedgecabins.com
At Trails Edge Cabins (“we,” “us,” “our”), we respect your privacy. This Policy explains what personal information we collect, how we use and share it, and the terms that apply when you opt in to receive SMS/text messages from us. By visiting our website, booking a stay, or communicating with us (including via SMS), you agree to this Policy.
information we collect
We may collect:
Contact & Identity: name, email, phone number, postal address, and government ID when required by law or the booking platform.
Booking Details: reservation dates, number of guests, special requests, preferences.
Payment Information: processed by our payment processor; we do not store full card numbers.
Communications: emails, calls, texts (SMS), contact-form submissions, reviews.
Technical Data: IP address, device/browser data, pages viewed, referring URLs, and cookies/analytics data.
Safety/Security Data: exterior camera footage
If you book through third-party platforms (e.g., Airbnb/VRBO), they may collect additional data subject to their own policies.
How we use personal information
We use personal information to:
Manage reservations, check-in/out logistics, and guest support.
Send confirmations, reminders, arrival information, and urgent service notices.
Improve our properties, services, and website.
Process payments, accounting, taxes, and legal compliance.
Send optional promotions or review requests if you’ve opted in.
Protect our guests, staff, and property (e.g., fraud, security, safety).
Who We Share Information With
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may share your Personal Information in a limited number of circumstances, including:
Booking Platforms (e.g., Airbnb/VRBO) for reservations and guest messaging.
Service Providers: cleaning, maintenance, property management, hosting, analytics, and payment processors.
Authorities: if required by law, regulation, or legal process, or to protect rights/safety.
We share personal information with third parties involved in the process of providing services to you. Those third parties are only permitted to use your personal information for the purpose that it has managed by us.
SMS/Text Messaging Terms (CTIA/TCPA)
By opting in to receive SMS from Trails Edge Cabins, you agree to these terms:
Program Description / Message Types: reservation updates, check-in instructions, stay reminders, access/arrival details, customer support, and (if opted in) limited promotional messages.
Message Frequency: may vary.
Rates: Message and data rates may apply.
Opt Out: Reply STOP to any message to opt out.
Help: Reply HELP or visit https://trailsedgecabins.com.
Consent: Consent is not a condition of purchase or of booking a stay.
Sharing: SMS consent is not shared with third parties or affiliates.
Keep your contact details current and ensure you are the authorized user of the number you provide. Carriers are not liable for delayed or undelivered messages.
Your Privacy Rights (U.S. State Laws)
Depending on your state (e.g., CA/VA/CO/CT/UT), you may have rights to:
Access the personal information we hold about you.
Correct or delete your personal information.
Opt out of “sale” or “sharing” for targeted advertising (see Do Not Sell or Share/Targeted Ads).
Limit use/disclosure of sensitive personal information (if applicable).
How to exercise your rights: email privacy@trailsedgecabins.com
or submit a request at https://trailsedgecabins.com/privacy-request.
We will verify and respond as required by law and will not discriminate against you for exercising your rights.
“Do Not Sell or Share” / Targeted Ads
We do not sell personal information and we do not share personal information for cross-context behavioral advertising. If our practices change or if you wish to exercise an opt-out at any time, visit https://trailsedgecabins.com/do-not-sell-share.
Cookies, Analytics & “Do Not Track”
We use cookies and similar technologies such as Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit, when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Term of Use and the Google Privacy Policy. Manage cookies through your browser settings and any cookie banner controls we provide. Our site does not currently respond to Do Not Track signals.
Data Security
We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain and prevent unauthorized use of such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those you gain unauthorized access or abuse our Site, and we make no
Data Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined by taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Cameras, Sensors & In-Property Privacy
We may use outdoor security cameras covering entryways/parking for safety and property protection. Device locations and retention periods are available upon request. Tampering with devices is prohibited.
We do not use indoor cameras.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it.
International Users & Transfers
If you access our services from outside the United States, your information may be processed in the U.S. and other countries where our providers operate. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.
Third-Party Platforms & Links
If you book or communicate through a third-party platform (e.g., Airbnb/VRBO), that platform’s terms and privacy policy apply to your use of that platform. We are not responsible for their practices. Our website may also link to third-party sites; we encourage you to review their policies.
Your Choices
Email/SMS Marketing: opt out via the footer link (email) or by replying STOP (SMS).
Cookies/Analytics: manage via browser settings and our cookie banner.
Access/Correct/Delete: submit a request (see Your Privacy RIghts).
Changes to This Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the “Last modified” section. Your continued use of the Site, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
Contact Us & Accessibility
Trails Edge Cabins
Attn: Privacy
903 N. 47th Street STE 200
Rogers AR 72756
Email: privacy@trailsedgecabins.com
Website: https://trailsedgecabins.com
We can provide this Policy in alternative formats upon request.
On-Form Disclosure (Placement Guidance)
When collecting a phone number or consent on a web form, display this text immediately next to the checkbox/submit button:
By opting into SMS, you agree to receive texts from Trails Edge Cabins about reservations, stay updates, and guest support. Messaging frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help. Consent is not a condition of purchase. See our Privacy & SMS Terms.
(Host this policy at https://trailsedgecabins.com/privacy-policy and link it in your site footer and all relevant forms.)